A resident of Omsk, with the support of the local organization of Consumer Protection has filed a lawsuit against the Russian office of Apple, said the publication BK55. Dissatisfaction with the Russians caused the poor performance of the iPhone 6 bought it shortly before that.
According to the woman, the unit two days later began working intermittently – refused to take calls, did not respond to the touch of the display. In addition, the iPhone screen suddenly extinguished, and the person with whom contacted the owner of the smartphone, never heard during calls.
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The woman carried the defective smartphone communication salon, where it was purchased. After a week and a half back to her point of sale device, saying that the deficiencies in the iPhone have been identified. After that, a resident of Omsk contact support company Apple, where she was advised to contact an authorized service center.
Before you do this, the customer has given smartphone for examination, during which the experts have concluded that the problem caused by a manufacturing defect. This conclusion unit went to the service center Apple, where he updated the software. However, problems with the gadget has not been eliminated. Re-examination showed that the industrial character of the defect has not been eliminated.
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After that, lawyers organizations sent a complaint to the company “Apple Rus” – Russian representative of Apple. However, the response to her letter was not followed. March 16 was filed lawsuit. The amount of compensation, which calculates the plaintiff, not reported.
An Apple spokesman declined to comment on the case. At the same time, according to a source, “RG” familiar with the situation, the customer has not applied directly to Apple for a settlement. The claim came from Omsk of consumer protection at the same time to plan advertising placements, which may indicate interest in promoting the organization on the basis of the claim, the source said.
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